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Frequently asked questions from companies

Here you will find answers to the questions that you and other companies most often ask us. We have listed the questions in categories so that you can easily find exactly the answer you are looking for.

About the recycling centre

Where can I find the recycling centre's opening hours?

You can find the opening hours of all our recycling centres on the page "Find the nearest recycling centre”.
Visit the page "Find the nearest recycling centre”

I can't use the recycling centre During opening hours – what do I do?

If you do not have the opportunity to visit one of our recycling centres during opening hours, you have the opportunity to sign up "24/7 recycling centre”. Once you have signed up for the scheme, you can use one of our recycling centres open around the clock after opening hours.

Read more about »24/7 recycling centre" and register for the scheme.

Can I pay cash at the recycling centre?

No, unfortunately we do not accept cash at our recycling centres. Instead, payment must be made via invoices that are sent out once a month.

What exactly is commercial waste?

Commercial waste is all the waste that is generated by a company – this applies to both the household-like waste that the employees produce, but also any waste from the company's production.
If you have carried out a task for a citizen, the waste is considered commercial waste if it is delivered by a company.

What can I drop off at the recycling centre?

We accept virtually all waste from citizens and companies – except food waste and residual waste. Instead, you must hand it in through the municipal scheme or the waste collector who collects your household-like commercial waste.

Can I hand in the waste in black bags?

No, you are not allowed to hand in your waste in black bags when you use/visit one of our recycling centres. Instead, you need clear bags. When you use clear bags for your waste, you help to ensure a better sorting at the recycling centre, as you can easily see the contents of the bag, and so can the staff.

Driving and transport

Which vehicles can I use?

All vehicles weighing less than 3500 kg. may enter the recycling centre. If you have a trailer with you, it does not count as part of the 3500 kg.

Can I drop off commercial waste in a private car?

Yes, you can easily deliver commercial waste in a private car. However, you must remember to report it to one of our site employees, who will make sure to invoice the company.

Can I hand in commercial waste as a pedestrian or cyclist?

You are allowed to deliver commercial waste as a pedestrian or cyclist, you must remember to report it to the site staff, who will make sure to charge the company for the delivery of the commercial waste.

Payment and collection

I am a caretaker in a housing association – does the housing association have to pay for the delivery of the waste?

Housing associations can deliver their waste from private citizens free of charge, as the citizens pay for this via their rental costs/SKAT.
Waste from the housing associations' common areas is considered commercial waste and not private citizens' waste. Therefore, the waste must be delivered as commercial waste.
It is possible for housing associations to be exempted from invoicing permanently if it is agreed that they contact them when they deliver commercial waste. In order to be exempted permanently, you must write an email to erhverv@argo.dk.

How did you find out the price per visit for businesses?

The price for commercial waste covers both treatment, transport and operation of the site. We want to treat waste in the best way we have from an environmental point of view.

Does the company have to be registered to use the recycling centre?

No, companies do not need to register before using one of our recycling centres. Since we register all entries to the site using a number plate scanner, we can automatically charge companies for their visits. The companies pay for each time they have visited the site.

How does the company pay for the delivery of the commercial waste?

Companies pay for the delivery of commercial waste when they drive into the site in their company cars. Via number plate scanners, we can register all commercial vehicles that have been driven into the recycling centre and automatically send a fee to the company.

I have a car that is registered for both business and private use – will I be charged if I hand in private waste?

If you deliver private waste in a car that is registered for both commercial and private use, you will automatically be charged for entering the site in a company car. To cancel the charge, please contact the site staff on arrival, and they will be able to make sure that the company is not charged.

Will I get a bill if I borrow or rent a car with yellow plates?

Companies that rent cars and deliver commercial waste cannot be exempted from invoicing.
You are obliged to contact the staff and inform them that they are handing in commercial waste.

I arrive in a moving van – how will I be charged?

Moving vans can only be exempted from invoicing if the private citizen is in the car, and informs the staff at the site that it is private waste, and presents his health card as documentation that they are a resident of the municipality in question.
If the private citizen is not in the car, they cannot be exempted.